We run the implementation so your legal team stays focused on legal work. Configuration, data migration, integrations, testing, training — we own the process end to end.
You’ve chosen the platform. Now comes the hard part. Most implementations go over time and over budget because no one owns the process end to end. We do. We sit between your legal team, your IT department, and the vendor — coordinating every moving part from kickoff to go-live. Our job is to make sure the system that goes live actually reflects how your team works, not a default configuration someone set up in three days.
How long does implementation take? Typically 10 to 20 weeks, depending on the platform, the number of integrations required, and the complexity of your contract repository or data migration.
Do you work directly with the vendor? Yes. We act as your interface with the vendor’s implementation team, so your legal team isn’t stuck translating technical requirements into project tickets.
What if we already have an IT team involved? Good — we work alongside them, not instead of them. We bring legal process expertise; your IT team brings infrastructure knowledge. The combination works well.
We kick off with a structured scoping session to lock down scope, timeline, roles, and success criteria. We set up the project governance structure and establish the communication cadence between your team, IT, and the vendor.
We translate your functional requirements into platform configuration. We manage data mapping, contract migration, template setup, and workflow builds — validating every step against the requirements document from Assessment.
We manage all technical integrations (ERP, eSignature, document management), design the UAT test plan, run testing sessions with your legal team, and track issues through to resolution. Nothing goes live until it passes.
We manage the go-live cutover, support the team through the first weeks of live use, and handle any post-launch issues in real time. We stay close until the system is stable and your team is confident.
Most implementation failures come from three places: requirements that were never properly documented, a legal team that gets pulled into every vendor call instead of being protected from the noise, and a go-live with no hypercare plan. We’ve seen all three. Our job is to make sure none of them happen on your project.
We bring structure, accountability, and a clear escalation path. If something slips, you hear it from us first — with a plan already in hand.
Do we need to have completed the Assessment phase with you first?
No. If you’ve already selected a platform and have a requirements document, we can step in at the Implementation stage. The more documentation you have from the selection process, the faster we move.
Do you manage the vendor relationship during implementation?
Yes. We act as your implementation lead with the vendor. We attend all project calls, track deliverables, escalate issues, and make sure the vendor stays accountable to the agreed scope and timeline.
What happens if scope changes during implementation?
Scope changes happen. We manage a formal change control process so any additions are assessed for time and cost impact before they’re agreed. Nothing gets added silently.
How much time does our legal team need to invest?
We keep your team’s involvement focused on decisions that actually need them: workflow validation, UAT sign-off, and go-live confirmation. The day-to-day project management is ours.
How long does implementation take? Typically 10 to 20 weeks, depending on the platform, the number of integrations required, and the complexity of your contract repository or data migration.
Do you work directly with the vendor? Yes. We act as your interface with the vendor’s implementation team, so your legal team isn’t stuck translating technical requirements into project tickets.
What if we already have an IT team involved? Good — we work alongside them, not instead of them. We bring legal process expertise; your IT team brings infrastructure knowledge. The combination works well.